Welcome to Crust & Ember Pizzeria's Privacy Policy. This policy describes how we collect, use, store, and share information when you visit our website at signalwindowmarket.xyz (the “Site”) and when you order food or services from us. It also explains your rights and choices regarding your information. Last updated: 2025-10-13.
1. Information we collect
We may collect personal information that you provide directly to us, such as your name, postal address, email address, phone number, and payment details when you place an order or contact our support team. We also automatically collect information about your device, browser, and activity on the Site through cookies and similar technologies. This can include your IP address, pages viewed, time spent on the Site, and referral sources. When you visit London or United Kingdom locations operated by Crust & Ember Pizzeria, we may collect location data to improve delivery times and service quality. We will only use location data with your explicit consent or as necessary to fulfill your orders.
2. How we use information
We use your information to fulfill orders, personalize your experience, communicate with you about your orders, and provide customer support. We analyze usage trends to improve our menu, promotions, and the overall user experience. We may send you administrative messages, updates about your orders, and marketing communications if you have consented or not objected to receiving such messages. We may also aggregate data to generate insights that do not identify you personally.
3. Cookies and tracking technologies
We use cookies and similar technologies to operate the Site, remember your preferences, and analyze how our pages are used. You can manage or disable cookies through your browser settings, but some features of the Site may not function properly without cookies. We use first-party cookies to support essential functions and third-party cookies for analytics and measuring performance. We do not share collected data with advertisers without your consent.
4. How we share information
We may share your information with trusted service providers who assist with payment processing, order fulfillment, customer support, and analytics. We require these providers to protect your information and to use it only for the purposes described in this policy. We may also share information as required by law, or to protect the rights, property, and safety of Crust & Ember Pizzeria and our customers. If there are business transfers or restructuring, your information may be transferred as part of the transaction, with obligations to protect your privacy in accordance with this policy.
5. International transfers
If you are located outside of our primary operating region, your information may be transferred to and processed in United Kingdom or other jurisdictions. We will take reasonable steps to ensure that your data remains protected in accordance with this policy and applicable laws.
6. Data retention and security
We store your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. We implement industry-standard security measures to protect your data, including access controls, encryption where appropriate, and regular monitoring for unauthorized access. We also minimize the amount of personal information we collect and use, and we routinely review our data practices to ensure they remain appropriate and secure.
7. Your rights and choices
You have the right to access, correct, or delete your personal information, to restrict processing, and to object to certain processing activities. You can also withdraw consent at any time where consent is required. To exercise these rights, please contact us at +44 20 7930 1234 or via the contact options provided on the Site. You may also unsubscribe from marketing communications at any time by following the link in the email.
8. Children’s privacy
Our Site is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove such information from our systems.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this document and, if appropriate, provide additional notice on the Site. Your continued use of the Site after the changes constitutes your acceptance of the updated policy.
10. How to contact us
If you have questions or concerns about this Privacy Policy or our data practices, you may reach us at +44 20 7930 1234 or via signalwindowmarket.xyz's contact page. If you prefer, you can visit our premises at Pizza Palace, 1 Fleet Street, London, EC4A 2BP, United Kingdom for in-person assistance related to privacy concerns related to our services at Crust & Ember Pizzeria.